Are there any additives or preservatives in the chocolate?
No, pure chocolate needs no additives or preservatives
Are your dark chocolates dairy-free?
Although milk is not an added ingredient in our dark chocolates, they are processed on equipment that is also used to process milk chocolate.
Are your chocolate products gluten-free?
Some of our products like Chocolate Covered Graham Crackers and Pretzels are not gluten free, therefore our factory is not gluten-free.
What is the proper way to store chocolate?
Chocolate is best stored at cool room temperatures (60-70°F), well wrapped to keep moisture out, and away from highly scented foods or aromatic products that might be absorbed by the chocolate. Chocolate is a stable product that does not require refrigeration. Ideally, it should not be refrigerated as this will change the appearance of the chocolate. Specifically, the condensation that forms when it is taken from the refrigerator will cause sugar bloom on the chocolate’s surface.
What is “bloom” on chocolate, and is it still possible to use the chocolate?
“Bloom” is cocoa butter from within the chocolate that rises to the surface when the chocolate is exposed to warm temperatures and then cooled. While unappetizing to look at, it is completely safe to eat.
What are your sourcing practices?
Our Chocolate supplier provided us with this statement regarding their sourcing practices:
“Through our direct relationships with cocoa growers all our beans are fairly traded and fully traceable to farms committed to sustainable and fair farming practices”.
How long will Sweet Spot Chocolate Last?
It is recommended, to consume any boxed chocolates within 2-3 weeks of opening to experience the highest quality product.
Is an emulsifier, such as soya lecithin, an animal product?
The emulsifiers in our products are derived from only vegetable sources.
I have allergies, should I eat your product?
We cannot guarantee our chocolates and candies to be 100 percent free of a given ingredient that may cause an allergic reaction. If you require more information please contact us at firstname.lastname@example.org
All of our chocolates have been produced in a facility that also handles milk, tree nuts (almonds, cashews, hazelnuts, pecans, walnuts), wheat, peanuts, eggs, soy and sulphites.
When will my order ship?
We offer standard ground, express shipping and local pickup options for your orders within Canada. Standard shipping will arrive within 5-7 business days.